Skip to main navigation menu Skip to main content Skip to site footer

COMPETITIVIDAD GLOBAL

Vol. 13 (2019): Los Retos de la Competitividad ante la Industria 4.0 978-607-96203-0-8

Relación de los negocios electrónicos con un proceso de cambio organizacional en empresas del AMG

Submitted
March 21, 2020
Published
2020-03-30

Abstract

Resumen


Esta investigación se enfoca en determinar cuál es la relación existente entre los negocios electrónicos y su influencia en un proceso de cambio organizacional. Uno de los propósitos que se buscaron con este trabajo es el conocer cuáles son los factores que ejercen una influencia en dicho proceso de implantación de un cambio organizacional, tomando como elemento de estudio a firmas empresariales que se dediquen al sector comercio y que se encuentren dentro del Área Metropolitana de Guadalajara (AMG).
Los hallazgos del presente estudio pueden servir para tener una mayor comprensión de lo que es un proceso de cambio organizacional. Así pues, cabe señalar que, para este estudio, se aplicó un instrumento de investigación, consistente en un cuestionario de preguntas cerradas a personal de las empresas que pasaron por un proceso de cambio organizacional, y que dicho personal haya sido testigo de dicho cambio.

References

  1. Abed, S., Dwivedi, Y. & Williams, M. (2015). SMEs Adoption of E-commerce Using Social Media in Saudi Arabian Context: A Systematic Literature Review. International Journal of Business Information Systems, 19(2) 159-179.
  2. Afuah, A. (2003). Internet Business Models and Strategies. U.S.A.: McGraw Hill.
  3. Águila, del A.R. & Padilla, A. (2001). E-business y comercio electrónico. Un enfoque estratégico. España: RA-MA. Amit, R. & Zott, C. (2001). Value creation in ebusiness. Strategic Management Journal, 22(6-7),493–520.
  4. Bergeron, F., Raymond, L. & Rivard, S. (2002). Strategic alignment and business performance: operationalizing and Testing a Covariation Model, Cahier de Recherche. Canada: HEC.
  5. Bhatt, G. D., Gupta, J. N. D. & Kitchens, F. (2005). An exploratory study of groupware use in the knowledge management process. Journal of Enterprise Information Management, 8(1), 28–46.
  6. Chan, C. & Swatman M.C.P. (2000). B2B E-Commerce implementation: The case of BHP Steel. Journal of Internet Research, 10(1), 72-82.
  7. Cheng, L. & Holsapple, C. W. (2013). E-business adoption research: state of the art. Journal of Electronic Commerce Research, 14(3) 261-286.
  8. Chuang, M.L. & Shaw W.H. (2005). A Roadmap for E-Business Implementation. Engineering Management Journal, 17(2), 3-13.
  9. Collins, J. & Porras, J. (1994). Built to last: Successful habits of visionari companies. New York: Harper Bussines.
  10. Damanpour, F. (2001). E-Business e-Commerce evolution: Perspective and strategy. Managerial Finance, 27(7), 16-33.
  11. Deokar, A. & Sarnikar, S. (2014). Understanding process change management in electronic health record implementations. Information Systems & e-Business Management, 14(4), 733-766.
  12. Drury, D.H. & Farhoomand, A. (1996). Innovation adoption of EDI. Information Resources Management Journal, 9(3), 5-13.
  13. Erum, H., Rafique, H. & Ali, A. (2017). Effect of E-Marketing Adoption Strategy on Export Performance of SMEs. International Journal of Management Excellence, 7(2), 1103-1112.
  14. Freathy, P. & Calderwood, E. (2016). Coping with Change: The Implications of e-Commerce Adoption for Island Consumers. Regional Studies, 50(5), 894–908.
  15. Fresco, J. C. & Álvarez, R. (2000). E-fectividad gerencial. Argentina: Pearson Education, S.A.
  16. Gallego, M., Bueno, S. & Terreño, J. (2016). Motivaciones y barreras para la implantación del comercio electrónico en España: un estudio Delphi. Estudios Gerenciales, 32(2016), 221–227.
  17. Ganga, F. & Aguila, M. (2006). Percepción de los proveedores del sistema electrónico “Chilecompra” en la Xª Región-Chile. Enl@ce: Revista Venezolana de Información, Tecnología y Conocimiento, 3(1), 27-48.
  18. Gangeshwers, D.K. (2013). E-Commerce or Internet Marketing: A Business Review from Indian Context. International Journal of u- and e- Service, Science and Technology, 6(6), 187-194.
  19. Gerrikagoitia, J., Castander, I., Rebón, F. & Alzua, A. (2014). New trends of Intelligent EMarketing based on Web Mining for e-shops. Procedia - Social and Behavioral Sciences, 175(2015), 75–83.
  20. Ginzberg, M.J. & Schultz, R.L. (1987). The practical side of implementation research. Interfaces, 17(3), 1-5.
  21. Gutiérrez, C. & Nava, R. (2016). Mercadotecnia digital y las pequeñas y medianas empresas: revisión de la literatura. Enl@ce: Revista Venezolana de Información, Tecnología y Conocimiento, 13(1), 45-61.
  22. Hackbarth, G. & Kettinger, W.J. (2000). Building in e-business strategy. Information Systems Management, 17(3), 79-93.
  23. Janita, I. & Chong, W.K. (2013). Barriers of B2B e-Business Adoption in Indonesian SMEs: A Literature Analysis. Information Technology and Quantitative Management, 17(2013), 571-578.
  24. Jarpenpaa, S.L. & Tiller, E.H. (1999). Integrating market, texhnology and policy opportunities in ebusiness strategy. Journal of Strategic Information Systems, 8(3), 235-249.
  25. Jones, C., Motta, J. & Alderete, M. (2016). Gestión estratégica de tecnologías de información y comunicación y adopción del comercio electrónico en Mipymes de Córdoba, Argentina. Estudios Gerenciales, 32(2016), 4–13.
  26. Kalakota, R. & Whinston, A. (2001). E-business, roadmap for success. New York: AddisonWesley.
  27. Kurnia, S., Choudrie, J., Mahbubur, R. & Alzougool, B. (2015). E-commerce technology adoption: A Malaysian grocery SME retail sector study. Journal of Business Research, 68(9), 1906–1918.
  28. Leavitt, H. J. (1965). Applied organizational change in industry: Structural, technological and humanistic approaches. En March J. (Ed.), Handbook of organizations (1144–1170). Chicago:Rand-McNally.
  29. Leedy, P. D. & Ormrod, J. E. (2005). Practical research: Planning and design. Upper Saddle River: Prentice Hall.
  30. Lewin, K. (1951). Field theory in social science. New York: Harper and Row.
  31. Libu, D., Bahari, M., Iahad, N. & Ismail, W. (2016). Systematic literature review of e-commerce implementation studies. Journal of Theoretical and Applied Information Technology, 89(2), 422- 438.
  32. López-Nicolás, C. & Meroño-Cerdán, A. L. (2011). Strategic knowledge management, innovation and performance. International Journal of Information Management, 31(6), 502–509.
  33. Meroño-Cerdan, A. & Soto-Acosta, P. (2007). External web content and its influence on organizational performance, European Journal of Information Systems, 16(1), 66–80.
  34. Moon, N., Sultana, S., Nur, F. & Saifuzzaman, M. (2017). Literature Review of the Trend of Electronic Commerce in Bangladesh Perspective. Global Journal of Management and Business Research, 17(3), 11-17.
  35. Ndeta, J., Katriou, S.A. & Siakas, K.V. (2015). An Approach To E-Workflow Systems With The Use Of Patterns. International Journal of Entrepreneurial Knowledge, 3(1), 4-20.
  36. Perdigón-Llanes, R., Viltres-Sala, H. & Madrigal-Leiva, I.R. (2018). E-commerce and digital marketing strategies for small and medium-sized enterprises. Revista Cubana de Ciencias Informáticas, 12(3), 192-208.
  37. Pérez-López, S. & Alegre, J. (2012). Information technology competency, knowledge processes and firm performance, Industrial Management & Data Systems, 112(4), 644–662.
  38. Pfeiffer, H.K.C. (1992). The diffusion of electronic data interchange. Heidelberg: Physica Verluc.
  39. Reïx, R. (2002). Systèmes d'information et de management des organizations. Paris: Vuibert.
  40. Remolina-Angarita, N. (2006). Aspectos legales del comercio electrónico, la contratación y la empresa electrónica. Revista de Derecho, Comunicaciones y Nuevas Tecnologías. Universidad de los Andes, 2(2), 323-370
  41. Robbins, S.P. & Coulter, M. (2000). Administración. México: Prentice Hall.
  42. Smith, D.P. (2016). eGovernment Initiatives Case Study: New Models for Success. International Journal of Applied Management and Technology, 15(1), 21-40.
  43. Soto-Acosta, P. & Palacios-Marques, D. (2016). E-Business, Organizational Innovation And Firm Performance In Manufacturing Smes: An Empirical Study In Spain. Technological and Economic Development of Economy, 22(6), 885-904.
  44. Ueasangkomsate, P. (2015). Adoption e-commerce for export market of small and medium enterprises in Thailand. Procedia - Social and Behavioral Sciences, 207(1), 111–120.
  45. Wong, A. & Yazdanifard, R. (2015). The Review of Content Marketing as a New Trend in Marketing Practices. International Journal of Management, Accounting and Economics, 2(9), 1055- 1064.
  46. Wu, F., Mahajan, V. & Balasubamanian, S. (2003). An analysis of e-business adoption and its impacts on business performance. Journal of the Academy of Marketing Science, 31(4), 425–447.
  47. Wu, J. H. & Hisa, T. L. (2004). Analysis of Ecommerce innovation and impact: a hypercube model. Electronic Commerce Research and Applications, 3(4), 389–404.
  48. Zand, D.E. & Sorensen, R.E. (1975). Theory of change and the effective use of management science. Administrative Science Quarterly, 20(4), 532-545.
  49. Zeng, Y., Jia, F., Wan, L. & Guo, H. (2017). E-commerce in agri-food sector: a systematic literature review. International Food and Agribusiness Management Review, 20(4) 439-459.
  50. Zmud, R.W. & Cox, J.F. (1979). The implementation process: A change approach. MIS Quarterly, 3(2), 35- 43.
  51. Zwass, V. (2003). Electronic commerce and organizational innovation: aspects and opportunities. International Journal of Electronic Commerce, 7(3), 7–37.

Most read articles by the same author(s)

> >>